RETURN GOODS
Returned merchandise without authorization from factory will not be accepted. Any non-imprinted merchandise authorized for return by the factory is subject to $25.00(Z) service charge plus 15% of the net cost of the order. All returns must be freight prepaid within 60 days of shipment. No returns on USB items. 20% restocking charge on all brand items.
INCORRECT ADDRESSES
Incorrect address: For each incorrect address provided, there will be an address correction fee of $12.50 assessed per package + a one-time $15 administrative correction fee.
DROP/SPLIT SHIPMENTS
$5.00(Z) each location plus freight. F.O.B. City of Industry, CA. Please contact customer service for a drop ship specification sheet. Drop ship lists must be prepared according to the specific instructions on a Microsoft Excel Worksheet to avoid additional charges.
WARRANTY
Most watches carry a 1-year limited warranty. All other Sweda items carry a 1-year limited warranty. The warranty covers any defect in material or workmanship under normal use. Battery and ink cartridges excluded. Returned imprinted items may be replaced with no imprint items.
LOGO REPRESENTATION
The depiction of any trademarks herein is for illustration purposes only and shall not be construed as any endorsement by the owner of such mark(s) or as an indication that they are a customer of 1 Color Specialist. All such use is without intended implications of any kind pertinent to the particular trademarks illustrated.
PAPER PROOFS
Paper proofs will not be provided for orders under $1500.00(Z) unless requested on purchase order. For paper proof requests, no charge, $10.00(Z) each additional revision.
OVER/UNDER RUNS
Every effort is made to ship the exact quantity ordered. However, for imprinted products, 1 Color Specialist reserves the right to ship up to 5% over or under the amount of the order and shipment will be billed accordingly.
NOTICE
This catalog supersedes all previous catalogs, prices, and items. All prices and product details are subject to change without notice due to fluctuations in the international exchange rate of the U.S. dollar. In some cases product design or shade of color may be changed after the printing of this catalog. All logos shown on products pictured in this catalog are for illustration purposes only.
PACKAGING
Most items are individually gift boxed with instructions and warranty unless noted. Pens are shipped bulk pack unless noted. Please call factory for specifics.